Privacy Policy

1. Consent

By using our website and/or applications, you consent to our Privacy Policy and agree to its terms.

2. Information We Collect

Information you provide directly

We collect personal information that you provide to us when:

• Filling out forms on our website or app
• Contacting us directly
• Registering for an account

This may include, but is not limited to:

• Name
• Email address
• Phone number
• Company name
• Address
• Any message contents or attachments you send to us

Information automatically collected

When you use our website or applications, we automatically collect:

• IP address
• Browser type
• Internet Service Provider (ISP)
• Date and time stamp
• Referring/exit pages
• Number of clicks

This information is not personally identifiable and is used to analyze trends, administer the site, track user behaviour, and gather demographic information.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain our website and applications
• Improve, personalize, and enhance user experience
• Understand how users interact with our platform
• Develop new features and services
• Communicate with you — including customer support, updates, and promotional communications
• Send emails and notifications
• Detect, prevent, and respond to fraud or security issues

4. Log Files

Mindlabs follows standard log file practices used by hosting providers. Log file data is used solely for analytics and operational improvement.

5. Advertising Partners & Third-Party Services

Our website may use third-party advertising technologies such as:

• Cookies
• JavaScript
• Web Beacons

These services may automatically receive your IP address to:

• Measure ad effectiveness
• Personalize advertising content

Mindlabs has no access to or control over these third-party cookies.

For detailed information, please review the privacy policies of these third-party providers.

You may disable cookies through your browser settings.

6. Third-Party Privacy Policies

Mindlabs’ Privacy Policy does not apply to other advertisers, platforms, or websites. You should review their privacy policies for details on their practices and opt-out options.

7. CCPA Privacy Rights (California Consumers)

Under the California Consumer Privacy Act (CCPA), users have the right to:

• Request disclosure of categories or specific pieces of personal data collected
• Request deletion of personal data collected
• Request that a business does not sell their personal data

We will respond to such requests within one month.

To exercise your rights, please contact us at support@mindlabs.cloud.

8. GDPR Data Protection Rights (EU Users)

If you are located in the European Economic Area (EEA), you have the following rights:

• Right to access – Request copies of your personal data
• Right to rectification – Request corrections to inaccurate data
• Right to erasure – Request deletion of your personal data
• Right to restrict processing – Request limited use of your data
• Right to object – Object to our processing of your data
• Right to data portability – Request transfer of your data

We will respond within one month of receiving your request.

9. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13.

If you believe your child has provided such information, please contact us immediately at support@mindlabs.cloud. We will take steps to remove the information from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon posting.

We recommend reviewing this policy periodically to stay informed about how we protect your data.