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Home›Case Studies›Kwality Wall's
Case studyFood & FMCG

Kwality Wall's: Real-Time Frozen Shipment Monitoring from Factory to Distributors Across India

Kwality Wall's ships Cornetto, Magnum, Feast and Kwality Wall's frozen desserts from its manufacturing units to distributors all over India. Mindlabs Go travels with each shipment and reports temperature and location in real time, so the team knows where every frozen load is and whether it's still in range.

Mindlabs Go Manufacturing units → distributors Pan-India routes
DevicesMindlabs Go

Customer

Kwality Wall's – Mindlabs client
Overview

At a Glance

Kwality Wall's
Company
Kwality Wall's (India) Limited
Brands
Kwality Wall's, Cornetto, Magnum, Feast, Creamy Delight
Products
Ice cream and frozen desserts
What Mindlabs monitors
Frozen shipments from manufacturing units to distributors
Coverage
Distributors across India
Device
Mindlabs Go
Kwality Wall's logo

About Kwality Wall's

Kwality Wall's (India) Limited is one of India's leading ice cream companies, listed on the BSE and NSE after its demerger from Hindustan Unilever. Its products run on a cold chain from manufacturing to distribution, and its distributors are spread across the country, so many shipments travel long distances in frozen trucks.

-19.2°Live location-19.2°CFrozen load · on route
Challenge

The Challenge

Long frozen journeys

Shipments travel from manufacturing units to distributors across India, often over long routes and several days, and must stay frozen the whole way.

A partial thaw ruins texture

If frozen desserts warm and refreeze in transit, ice crystals grow and the texture turns icy, even if the pack looks fine on arrival.

No view once the truck leaves

Without tracking, the team doesn't know where a load is, whether the reefer is holding temperature, or whether the truck has stopped or gone off route, until it reaches the distributor.

Stages

How Mindlabs Monitors Each Stage

  1. 1

    Dispatch from the manufacturing unit

    What we monitor
    The frozen load from the moment it leaves the factory
    Device
    Mindlabs Go, placed with the shipment
    Who's alerted / what's recorded
    Dispatch team; the shipment's temperature record starts at loading
  2. 2

    Transit across India

    What we monitor
    Temperature, humidity and GPS location throughout the journey
    Device
    Mindlabs Go (real-time over 4G, 2G or Wi-Fi)
    Who's alerted / what's recorded
    Logistics team by SMS and email on any excursion, plus tamper, fall and geofence alerts if the load is mishandled or the truck leaves its planned route
  3. 3

    Arrival at the distributor

    What we monitor
    The load through arrival and unloading
    Device
    Mindlabs Go
    Who's alerted / what's recorded
    The complete trip record (temperature, location and any excursions) is available on the dashboard, so the team can confirm the load stayed frozen from factory to distributor
Each stage alerts its own contact

Dispatch from the manufacturing unit

Frozen limits set per shipment

Dispatch team

Transit across India

Frozen limits set per shipment

Logistics team by SMS and email on any excursion

Arrival at the distributor

Frozen limits set per shipment

The complete trip record (temperature
Every location on one Mindlabs dashboard
Dashboard

Kwality Wall's Dashboard

app.mindlabs.cloud
Operations

How Mindlabs Supports Their Operations

Live location of every frozen load

See where each shipment is on its route across India.

Real-time temperature

Go reports temperature and humidity during the trip, not only after delivery.

Alerts during transit

SMS and email the moment a load warms, so the team can act while it's still on the road.

Route and handling alerts

Geofence alerts if a truck leaves its planned route, plus tamper and fall alerts.

Built for long trips

Rechargeable, 60 to 200+ days per charge, and IP67-rated for truck conditions.

A record for every trip

PDF and CSV reports for each shipment, for quality reviews and distributor queries.

-19.4°Live location-19.4°CFactory → distributor

Impact

Every frozen shipment has a temperature and location record from factory to distributor.

Warming is flagged during transit, while the load can still be protected.

The team can see which route, truck or stop an excursion happened on.

Distributor queries are answered with the trip record, not estimates.

Devices

Products Used

Mindlabs Go temperature data logger used in the kwality wall's case study

Mindlabs Go

Real-time GPS temperature data logger for shipments. −30°C to 70°C, ±0.5°C accuracy, 4G/2G/Wi-Fi, tamper, fall and geofence alerts, 60 to 200+ days per charge, IP67.

From ₹12,499

Learn more about Go →
FAQs

FAQs

Ice cream and frozen desserts are usually kept at −18°C or colder in transit. Mindlabs Go records from −30°C with ±0.5°C accuracy, so it covers frozen shipments.
Kwality Wall's places a Mindlabs Go logger with each shipment from its manufacturing units to distributors across India. Go reports temperature and GPS location in real time, so the team can see where each frozen load is and whether it's still in range.
When ice cream warms and refreezes, ice crystals grow and the texture turns icy. Quality drops even if the product is frozen again by the time it arrives.
A logger that travels with a shipment and reports both temperature and location in real time. Mindlabs Go also sends alerts if the load warms, is tampered with, is dropped, or leaves its planned route.
Mindlabs Go is rechargeable and runs 60 to 200+ days per charge depending on settings, which covers long routes across India.
Case Studies

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Track every frozen load, factory to distributor.